Description: As Starbucks and now Cisco have discovered, the wrong kind of expansion reaps painful contractions

Source: Businessweek.com

Date: 04/26/2011

Link: http://www.businessweek.com/managing/content/apr2011/ca20110421_393278.htm

Questions for discussion:

• Summarize the issues raised in the report.
• What is your view about Cisco’s past and future prospects?
• What advice would you give management at this time?