Description: A surge in online sales this holiday season is boosting expenses for some retailers as more shoppers return merchandise purchased with the click of a mouse.
Source: Bloomberg.com
Date: Dec 28, 2015
Link: http://www.bloomberg.com/news/articles/2015-12-29/online-surge-leads-to-many-not-so-happy-returns-for-retailers
Questions for discussion:
- Summarize the financial issues related to online sales.
- How can merchants mitigate the financial costs?
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